Very Good - Very Good.
The Shark IQ Robot vacuum combines convenience with intelligence and performance. After each cleaning session, your robot vacuum automatically empties the dust bin into the bagless base, which holds dirt and debris from up to 30 cleaning sessions. With IQ Navigation, your robot now maps your whole home, allowing you to select which rooms to clean right now with Shark Clean App or Amazon Alexa. The Shark IQ Robot cleans row by row to assure total floor cleaning. With recharge and resume, it will return to the base, empty, recharge, and can pick up where it left off. And with Shark powerful suction and a self-cleaning brushroll, you get amazing cleaning performance. Wifi Troubleshooting: Make sure your phone is connected to your home Wi-Fi network before trying to connect your robot. Typical home Wi-Fi networks support both 2.4 GHz and 5 GHz. Make sure you are connected to a 2.4 GHz network when you enter your username and password. Ensure your robot is turned on and you hear an audio prompt. Do not use a VPN or a proxy server. Make sure Wi-Fi isolation is turned off on the router. There may be instances where your Shark robot loses connectivity while operating, due to a weak Wi-Fi signal, or entering a zone that blocks Wi-Fi. -Press the switch on the side of the robot to turn OFF (O) the power. -Wait 10 seconds, then turn the power back on and wait for the voice prompt. - Power off your phone, wait 30 seconds, and power back on. -Open Wi-Fi settings on your phone, find the Shark network, then select Forget Network. Reopen the SharkClean app and retry the connection process. It is normal for your robot to temporarily lose connectivity when it goes under furniture, or moves far from your router. Your Shark robot will automatically reconnect to Wi-Fi. If for some reason, the robot does not reconnect on its own, remove the unit from the dock. Power the robot off, wait 10 seconds, power the robot back on, and place it back on the dock.
What is SaleChamp’s return policy?
Orders may be returned for any reason up to 30 days after purchase. Items must be returned in the same condition. Return shipping is free for all domestic orders.
How do I get my refund/exchange/credit?
Once you submit your order information to our returns processing page, you may elect to receive a refund to your original form of payment, an exchange, or a credit to your SalesChamp account.
When will I receive my refund?
Your refund or credit will be processed 1-2 business days after your return is received and verified by our team. Exchanges may be dependent on inventory.
What if I have a problem with an item but I’m outside the 30 day return window?
As a retailer, SaleChamps does not offer support or warranty service on items sold in our store. If it has been longer than 30 days since your purchase, please contact the manufacturer of the product for additional information.