I was shopping for a Panasonic shaver to replace an earlier model that served me well--until it fell, causing the sideburn trimmer to break off. This purchase was described as "Used--excellent," but I would describe it as an "open box" return. Show no sign of use and still had the protective film over the LCD display. Shaver works well, but it is a little larger and a different shape than my old Panasonic, so it takes a little getting used. The shave is certainly close and smooth. I can hear that it operates at higher speed than the old one by the pitch of the motor. This contributes to the smoother shave.