1xIR Emitter cable
1xIR Receiver cable(30KHz-50KHz)
1.POWER:Make sure all devices are powered on. (Source, extender, display devices)
2.INDICATOR:Make sure LED indicators of transmitter and receiver are normal according to user manual.
3.DEVICES:Make sure picture can be shown normally when connecting source to display devices directly.
4.CABLE:Try to plug in and out HDMI/ CatX cable or change another HDMI/ CatX cable.
4-1 Cat 5e/ 6/ 6a/7 cable is recommended, do not use Cat5 cable.
4-2 Make sure CATx cables is less than 230ft for 1080p, 130ft for 4K resolution.
4-3 Make sure the two connectors of one CATx cable are same standard (EIA/TIA 568B).
5.COMPATIBILITY:Please test other source and display devices to determine whether it is a compatibility issue.
6.IR Cable:When control DVD at TV side by DVD remote controller.
6-1 Plug IR receiver cable to receiver IR in port
6-2 Plug IR emitter cable into transmitter IR out port;Make sure the IR emitter head is secured over IR window center of source device.
Product Dimension (WxHxD) 145mmx25mmx77mm
Power Supply DC18V 1A
Power Consumption11W (Pair)
Input 1x HDMI 1.4(TX), 1x HDBT 1.0(RX)
Input Resolution 4960x2160@24/25/30/60Hz, 3840x2160@24/25/30Hz,1080p
Output 1xHDBT (TX), 1xHDMI(RX)
Output Resolution 4960x2160@24/25/30/60Hz,3840x2160@24/25/30Hz,1080p
Cat 6a/7: 3840x2160@60Hz 4:2:0 8bit max.40m(130ft)
Cat 6a/7: 1920x1080p@60Hz max.70m (230ft)
Audio Format Stereo,LPCM,Dolby DTS-HD
Control method Bi-directional IR+RS232 pass through
What is SaleChamp’s return policy?
Orders may be returned for any reason up to 30 days after purchase. Items must be returned in the same condition. Return shipping is free for all domestic orders.
How do I get my refund/exchange/credit?
Once you submit your order information to our returns processing page, you may elect to receive a refund to your original form of payment, an exchange, or a credit to your SalesChamp account.
When will I receive my refund?
Your refund or credit will be processed 1-2 business days after your return is received and verified by our team. Exchanges may be dependent on inventory.
What if I have a problem with an item but I’m outside the 30 day return window?
As a retailer, SaleChamps does not offer support or warranty service on items sold in our store. If it has been longer than 30 days since your purchase, please contact the manufacturer of the product for additional information.