Shipping Policy

We ship with United States Postal Service or FedEx to all of the United States. We promise FREE shipping on all orders over $25. Orders may be shipped First Class if it is under 16 Ounces. Orders weighing more than 5 lbs can be shipped by FedEx. Most of the orders, however, are shipped using the USPS Priority Service.

Services that we use

USPS

First Class

Typically 2-5 Business days.

Priority

1-3 Business Days.

FedEx

FedEx Ground/Home Delivery

1-7 business days.

FedEx 2-Day Shipping.

2 Business Days. 

 

Exceptions

There are exceptions to the rule and will vary by each shipment.

Hawaii, Alaska, and Puerto Rico can have certain exceptions applied to their orders. Please inquire before-hand by sending us a message. 

Some orders may require a signature during delivery. 

We ship directly from our warehouse facility in Florida, U.S. Please take into account that the delivery time will vary depending on the location distance from our facility. 

Lost, Damaged or Undeliverable Packages

Damaged During Transport Please be aware that at times item may get damaged during transport. This is uncontrollable on anyone's part. You can let us know and we will work with you to resolve the issue. 

Lost Packages The postal service loses packages every day. In a data review of the Post Office from Statista.com, they deliver almost 150 Billion packages a year. So, even if they have a 99% rate of accuracy would still mean they lost 1.5 billion packages. That is a lot of lost packages. So, don't be surprised if yours is one of them. In this case, we will work to file a case with the Post Office on your behalf. 

Undeliverable or Wrong Address It is the buyer's responsibility to enter the correct address during the ordering process. We use an automated system and the address is exactly as entered by the buyer. If an order gets returned back to us we may cancel your order in full. If you realize that an address is incorrect you can message us directly to have it changed before shipment. Or if you realize after shipment, then we will try to work to get it to you. There is usually a charge from the Post office for this intercept service.

Gift or Dropshipping Service Available

We offer to remove an invoice from the order and will be happy to do so upon request. This is usually used for gifting. You can also send our products to your customers. Just let us know in the order notes or send us a message at support@salechamps.com